Terms of Service

Last Updated: December 18, 2024

Welcome to RiftSurge. These Terms of Service ("Terms") govern your access to and use of the RiftSurge platform, website, and services (collectively, the "Service"). Please read these Terms carefully before using our Service.

By accessing or using RiftSurge, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

1. Acceptance of Terms

By creating an account or using RiftSurge, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Description of Service

RiftSurge is an AI-powered coaching and performance analysis platform for League of Legends. The Service provides:

  • Team management and roster coordination
  • Scrim scheduling and opponent matching
  • Game performance analytics and statistics
  • AI-powered insights and recommendations
  • Draft tools and composition planning
  • Integration with third-party services (Discord, Riot Games API)

The Service is designed for competitive teams and players seeking to improve their gameplay through data-driven analysis.

3. Account Registration

3.1 Account Creation

To use certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security and confidentiality of your login credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

3.2 Account Requirements

You must be at least 13 years of age to create an account. If you are under 18, you represent that you have your parent or guardian's permission to use the Service.

3.3 One Account Per Person

Each individual may only maintain one personal account. Creating multiple accounts may result in termination of all accounts.

4. Teams and Organizations

4.1 Team Creation

When you create a team on RiftSurge, you become the team owner and are responsible for:

  • Managing team membership and permissions
  • Ensuring all team members comply with these Terms
  • Managing the team's subscription and billing

4.2 Team Membership

By joining a team, you grant the team owner and designated managers access to view your activity and performance data within the team context.

4.3 Team Data

Team data, including scrim results, compositions, and analytics, belongs to the team. Individual members may not export or share proprietary team data without authorization from the team owner.

5. Subscriptions and Payments

5.1 Subscription Tiers

RiftSurge offers multiple subscription tiers with varying features and limits:

  • Iron (Free): Basic features with usage limits
  • Gold: Enhanced features and higher limits
  • Challenger: Premium features with unlimited access

Current pricing and feature details are available on our pricing page.

5.2 Billing

For paid subscriptions:

  • You authorize us to charge the payment method on file
  • Subscriptions are billed in advance on a recurring basis (monthly or annually)
  • All fees are non-refundable except as expressly stated in these Terms
  • You are responsible for all applicable taxes

5.3 Free Trials

We may offer free trial periods for paid subscriptions. At the end of the trial period, you will be automatically charged unless you cancel before the trial ends.

5.4 Price Changes

We reserve the right to modify subscription prices. We will provide at least 30 days' notice before any price increase takes effect for existing subscribers.

5.5 Cancellation

You may cancel your subscription at any time. Upon cancellation:

  • You will retain access to paid features until the end of your current billing period
  • Your account will revert to the free tier after the billing period ends
  • No partial refunds are provided for unused time

5.6 Refunds

We offer a 30-day money-back guarantee for first-time subscribers to paid plans. To request a refund, contact our support team within 30 days of your initial subscription purchase.

6. Acceptable Use

6.1 Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms. You agree to use the Service only for:

  • Managing your team's competitive activities
  • Analyzing game performance and statistics
  • Coordinating with other teams for scrimmages
  • Personal improvement and team development

6.2 Prohibited Conduct

You agree not to:

  • Use the Service for any illegal purpose
  • Harass, abuse, or threaten other users
  • Impersonate any person or entity
  • Interfere with or disrupt the Service
  • Attempt to gain unauthorized access to any part of the Service
  • Use automated systems (bots, scrapers) without authorization
  • Share, sell, or transfer your account to others
  • Exploit bugs or vulnerabilities instead of reporting them
  • Use the Service to violate Riot Games' Terms of Service

6.3 Content Standards

Any content you submit, post, or display through the Service must not:

  • Contain hate speech, discrimination, or harassment
  • Include explicit or inappropriate material
  • Infringe on intellectual property rights
  • Contain malware, viruses, or harmful code
  • Violate any applicable laws or regulations

7. Third-Party Services

7.1 Riot Games

RiftSurge uses the Riot Games API to retrieve game data. By using our Service, you acknowledge:

  • Riot Games has no responsibility for the RiftSurge Service
  • You must comply with Riot Games' Terms of Service
  • RiftSurge is not endorsed by Riot Games

7.2 Discord

We offer Discord integration for notifications and team coordination. Your use of Discord is subject to Discord's Terms of Service.

7.3 Payment Processing

We use Stripe for payment processing. Your payment information is handled according to Stripe's terms and privacy policy.

8. Intellectual Property

8.1 RiftSurge Content

The Service and its original content (excluding user-generated content) are and will remain the exclusive property of RiftSurge. This includes:

  • Software, design, and visual elements
  • AI algorithms and analysis methods
  • Documentation and written materials
  • Trademarks and branding

8.2 User Content

You retain ownership of content you create using the Service. By submitting content, you grant RiftSurge a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content for the purpose of operating and improving the Service.

8.3 Feedback

Any feedback, suggestions, or ideas you provide about the Service may be used by RiftSurge without any obligation to you.

8.4 League of Legends

League of Legends, champion names, and related assets are trademarks of Riot Games, Inc. RiftSurge is not affiliated with, endorsed by, or sponsored by Riot Games.

9. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the Service, you consent to our data practices as described in the Privacy Policy.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • ACCURACY OR RELIABILITY OF DATA
  • UNINTERRUPTED OR ERROR-FREE OPERATION

We do not warrant that the Service will meet your requirements, that results obtained will be accurate or reliable, or that any errors will be corrected.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RIFTSURGE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, data, or goodwill
  • Service interruption
  • Computer damage or system failure
  • Cost of substitute services

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify and hold harmless RiftSurge, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you submit to the Service

13. Termination

13.1 Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature in your settings.

13.2 Termination by Us

We may suspend or terminate your account immediately, without prior notice, if:

  • You violate these Terms
  • You engage in fraudulent or illegal activity
  • We are required to do so by law
  • We discontinue the Service

13.3 Effect of Termination

Upon termination:

  • Your right to access the Service ceases immediately
  • We may delete your account data after 30 days
  • Provisions that should survive termination will remain in effect

14. Dispute Resolution

14.1 Informal Resolution

Before filing a claim, you agree to try to resolve any dispute informally by contacting us. We will attempt to resolve the dispute within 30 days.

14.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [YOUR JURISDICTION], without regard to its conflict of law provisions.

14.3 Jurisdiction

Any legal action or proceeding arising from these Terms shall be brought exclusively in the courts located in [YOUR JURISDICTION], and you consent to the jurisdiction of such courts.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by:

  • Posting the updated Terms on our website
  • Updating the "Last Updated" date
  • Sending an email notification for material changes

Your continued use of the Service after changes take effect constitutes acceptance of the modified Terms.

16. General Provisions

16.1 Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and RiftSurge regarding the Service.

16.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision.

16.4 Assignment

You may not assign or transfer these Terms or your rights without our prior written consent. We may assign our rights and obligations without restriction.

17. Contact Information

If you have questions about these Terms, please contact us:

RiftSurge
Email: legal@riftsurge.com
Website: https://riftsurge.com

By using RiftSurge, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.