AI Analysis

Discord Integration Guide

Connect Discord to RiftSurge for real-time notifications and seamless team communication.

Personal Account Integration

Linking Your Discord Account

  1. Go to ProfileIntegrations
  2. Click Connect Discord
  3. Authorize RiftSurge in the Discord popup
  4. You'll receive a DM confirming the connection

What You'll Receive

Once connected, you'll get Discord DMs for:

  • Scrim confirmations and reminders
  • Match results and analysis ready notifications
  • Team invitations
  • Weekly AI insights (Challenger tier)

Unlinking Your Account

  1. Go to ProfileIntegrations
  2. Click Disconnect next to Discord
  3. You can reconnect anytime

Team Discord Server Integration

Team owners and managers can connect their Discord server for team-wide notifications.

Setting Up the Discord Bot

  1. Go to Team SettingsIntegrations
  2. Click Add to Discord Server
  3. Select your team's Discord server
  4. Grant the required permissions
  5. Choose a notification channel

Required Permissions

The RiftSurge bot needs:

  • Send Messages - To post notifications
  • Embed Links - For rich notification cards
  • Read Message History - For notification threading

Choosing a Notification Channel

After connecting, select which channel receives notifications:

  1. In Team Settings → Integrations, find "Discord Server"
  2. Click the channel dropdown
  3. Select your preferred channel (e.g., #scrims, #announcements)
  4. Save changes

Team Notifications

Your server channel will receive:

  • Scrim Updates: New scrims scheduled, confirmations, reminders
  • Match Results: Game outcomes with quick stats
  • Roster Changes: New members joining the team
  • AI Insights: Weekly team performance summaries (Challenger tier)

Clash Notifications

Get notified about upcoming Clash tournaments automatically.

Enabling Clash Alerts

  1. Go to Team SettingsNotifications
  2. Toggle on Clash Tournament Alerts
  3. Set your reminder preferences:
    • 24 hours before
    • 1 hour before
    • 15 minutes before

What's Included

Clash notifications include:

  • Tournament dates and times
  • Lock-in reminders
  • Results after each bracket stage

Troubleshooting

Not Receiving DMs

  1. Check your Discord privacy settings allow DMs from server members
  2. Verify RiftSurge is authorized in Discord Settings → Authorized Apps
  3. Try unlinking and relinking your account

Bot Not Posting in Channel

  1. Verify the bot has permission to post in the selected channel
  2. Check that the channel isn't set to "announcement only"
  3. Try selecting a different channel

Bot Offline

If the bot appears offline:

  • Notifications are still queued and will be delivered when restored
  • Check our status page for any outages

Privacy & Data

  • We only access your Discord user ID and avatar
  • We never read your messages or server content
  • You can revoke access anytime from Discord Settings → Authorized Apps